Refund policy


Returns & Refunds 
Our organic products are fragile.  All efforts are made to ensure your receive your item/s in perfect condition.  

If you are not satisfied or believe the item hasn't survived the journey to you, then, please do the following:

Pictures speak a thousand words.  Please take a photo and email this along with your concern to  We would endeavour to replace your item with another product to the same value or a gift card to be used online.

Return Shipping Costs

To return your product, you should mail your product to: Byron Bay Bath Bombs Returns Dept Po Box 47, LENNOX HEAD  NSW 2478 Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.